Shipping Policy
At KEOLLEO, we strive to provide you with an exceptional shopping experience. Below, you’ll find our shipping policy so you know what to expect when placing your order.
Shipping Options
- Standard Shipping: Estimated delivery time of 4 to 15 business days.
Shipping Areas
We ship to addresses in the United States and Europe. If you live in a specific region and have questions, please feel free to contact us.
Shipping Costs
Shipping costs will be calculated at checkout and will be based on the selected shipping option and the shipping address. We offer free shipping on orders over 50€ within the U.S. and Europe.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our website.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occur due to external factors such as weather conditions or logistical issues. If your order does not arrive within the estimated time frame, please contact us, and we will do our best to resolve the situation.
Damaged Shipments
If you receive a damaged or incorrect product, please contact us within [number of days] days of delivery so we can assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policy, please do not hesitate to reach out to us at info@keolleo.com.
